Account-Based Marketing (ABM)
Account-Based Marketing (ABM) is a go-to-market strategy that involves the coordination of Sales and Marketing departments. The aim is to create personalized, targeted marketing campaigns, focused on a specific set of accounts. By targeting those who matter most for the business, prospects are more likely to be converted to sales.
ABM is no plug-and-play solution. It’s a framework that takes time to learn and understand. When done right, it is a way to stimulate sustainable B2B demand generation and grow your business over time.
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Technology
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Account-based marketing
Reach the right people, at the right time
Through ABM, you can target those predetermined accounts with the goal of deepening relationships. How? With personalized content, for the right people, at the right time. The level of personalization in a campaign ranges from persona-based content, tailored to accounts sharing common features, all the way to one-to-one custom content.
ABM vs. ‘standard’ demand generation
What’s wrong with traditional demand generation? you might ask. Nothing. Account-Based Marketing and more standard marketing programs are simply meant for different goals. As a result, they differ in other aspects as well.
01
Account-centric
vs. lead-centric
An ABM campaign is based on an account-centric perspective and targets specific accounts. Demand generation on the other hand takes on a more lead-centric approach, where prospects are turned into qualified sales opportunities.
02
Marketing
and Sales
03
Outbound
vs. inbound
Demand generation is largely an inbound operation, with content aimed to reel in a wide range of prospects. In Account-Based Marketing, you don’t wait for target accounts to turn up in your lead nurturing system. You reach out to them directly as part of an outbound strategy, combined with an extended set of inbound marketing tactics.
04
Pipeline support
In demand generation, marketing sources a significant part of the pipeline. In ABM, marketing influences the pipeline but directly sources very little of it.
05
Measurement
Results of ABM campaigns are measured differently from those of a traditional demand generation program. In an account-based context, the metrics offer insights into the progress you’ve made with your target account list throughout the customer lifecycle. In demand generation, typical KPIs are marketing qualified leads and sales qualified leads.
Types of ABM
1-to-1 ABM
One-to-few
ABM
Account clusters with similar issues, needs and characteristics are targeted. Content is lightly customized and one-to-one marketing is scaled up to reach a small group of relevant accounts.

